OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 86 comments received in the last 90 days.
14 March 2025
Graham was very professional and helpful.
12 March 2025
Graeme was so helpful when I was choosing the car spec and colour as the options available are somewhat restrictive. The handover process is very professional and even though there was a problem with the rear lights it was dealt with perfectly.
04 March 2025
Even though my ordered mini was damaged in transit, I was well looked after, informed and helped by Graeme Carstairs and felt very well compensated and looked after. Why I keep going back!
01 March 2025
I was kept well informed of everything and what was needed, any questions i had were answered quickly and always followed up
01 March 2025
Completely satisfied. I always deal with Graeme Carstairs, he is always very helpful. He keeps me informed from start to finish. During pick up he takes time and goes over every aspect of the car. He is professional and knowledgeable.
23 February 2025
Graeme was extremely knowledgable and the process was seamless.
21 February 2025
Welcoming
20 February 2025
Gavin was so patient and answered all my questions.
19 February 2025
Everything went smooth from trade-in to collection,lengthy test drive and very friendly staff.
19 March 2025
Perfect service
17 March 2025
Excellent
16 March 2025
Kerri went to great effort to get my repair done under the warranty.
16 March 2025
Great contact letting you know everything you need to know. Got my car picked up and delivered by a lovely gentleman.
15 March 2025
helpful ,good arrangement and politely
14 March 2025
As always efficient friendly service
12 March 2025
Dealt with an issue with the vehicle, kept me updated throughout. Very professional
11 March 2025
Great service
10 March 2025
Kept fully informed throughout
10 March 2025
All good!
22 March 2025
Graeme was excellent.