OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 63 comments received in the last 90 days.
03 August 2024
Graeme at Grassicks Perth was excellent throughout the whole process. Attentive, knowledgeable, excellent communication in and outwith the showroom and stayed on late to help with collection of our new car. All staff on site attentive and friendly.
30 July 2024
Graeme always attentive and offers a very personal service
27 July 2024
We were made to feel special the car was sitting in the showroom ready for us to drive home.
26 July 2024
We are very happy with the customer service we received from the garage.
25 July 2024
Natalie delivered the car to my house as said was nervous driving it straight on to the main road.
25 July 2024
Car arrived early and hand over was excellent
18 July 2024
Gav looked after me
11 July 2024
Paul has always been on hand for the sale of my mini this being my third. Always very patient and helpful. This time round I also had Gavin who was fantastic 10/10. Informative, helpful, patient, kept in touch with updates, brilliant!
08 July 2024
Grassicks Perth staff are a class act
15 September 2024
Mini was booked in for MOT, which they reminded me through text, that it was that time again. I let them know what I had concerns about and what was requiring replaced or looked at and that was not a problem.
15 September 2024
Always kept full informed throughout the service what was happening and when my car was ready to be collected, bonus points for fully charging vehicle as well before picking up
14 September 2024
From drop off to pick up always perfect communication
14 September 2024
good service everything explained
12 September 2024
Kerri, young lady on reception texted me keeping me fully advised of what was happening and timescales. Sorted insurance for pool car for the day and explained what had been carried out . Very helpful and attentive.
09 September 2024
Smooth service everything straightforward
09 September 2024
Member of staff was excellent in dealing with me from start to finish.
07 September 2024
No issues
06 September 2024
Staff are always so friendly and accommodating
06 September 2024
All went smoothly with no issues
24 August 2024
Gavin listened to my needs and tried to achieve them